Refund Policy

Last updated: January 1, 2024

Please read this refund policy carefully before making a purchase.

Introduction

Welcome to IPTV THE FOX. We are committed to providing the best possible streaming service and customer experience. However, we understand that there may be times when our service does not meet your expectations. This document outlines the terms and conditions for obtaining a refund from IPTV THE FOX.

Non-Refundable Policy After Activation

After the activation of your subscription, we do not offer refunds or make any changes. At IPTV THE FOX, we are responsible only for the activation of the subscription for the agreed period. A screenshot of our panel showing your active subscription will be sent to your email as proof of activation.

We highly recommend purchasing a trial product before committing to a full subscription to ensure our service meets your needs.

Eligibility for Refund

Our refund policy applies to all purchases made on the IPTV THE FOX website prior to activation. To be eligible for a refund, the following conditions must be met:

• The refund request must be made before the activation of the service.
• The customer must provide proof and evidence of issues with the purchased service.
• A valid reason for the refund request must be provided.
• The request must be submitted through the IPTV THE FOX customer support team via our website.

Process for Refund

To request a refund before activation, the customer must contact the IPTV THE FOX customer support team through our website. The following steps will be followed:

1. The customer must provide a valid reason for the refund request.
2. The customer support team will review the reason and determine if it is eligible for a refund.
3. If eligible, the customer will be provided with a refund form to complete.
4. The customer must fill out the refund form with all required information.
5. The refund request will be processed within five (5) business days.
6. Once approved, the customer will be notified via email, and the refund will be processed through the original payment method.

Exceptions

There may be certain circumstances where a refund request may not be approved, including:

• The customer fails to provide a valid reason for the refund request.
• The customer requests a refund after the activation of their service.
• The customer has violated the Terms and Conditions of IPTV THE FOX.
• The customer has a sudden change of mind about our service.

Non-Refundable Items

The following items are excluded from refunds:

• All trial products.
• All reseller products.
• Payments made for automatic recurring payment subscriptions.

Contact Information

If you have any questions or concerns regarding the refund policy, please contact us through our website. Our team will be happy to assist you and address any questions or concerns.

Modification of Refund Policy

IPTV THE FOX reserves the right to modify or amend this refund policy at any time. Any changes made to the refund policy will be updated on our website, and customers are advised to review it periodically.

Severability

If any provision of this refund policy is deemed invalid or unenforceable, it shall not affect the validity and enforceability of the remaining provisions.

Acceptance of Refund Policy

By purchasing a service from IPTV THE FOX, the customer agrees to the terms and conditions outlined in this refund policy. It is the responsibility of the customer to read and understand the policy before making a purchase.